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GIRLS AT DESK ARE SO RUDE PUT ME ON HOLD FOR OVER AN HOUR AND KEPT LIEING . DID NOT CALL ME FOR HOURS AND WERE VERY RUDE . NO ONE TO COMPLAIN TO EVERYONE IS A MANAGER AND DONT CARE . WHEN I NEED A SCRIPT THEY MADE ME WAIT 6 HOURS TO CONTACT MY OTHER VET . ALL THEY...
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#1119458
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I wish I could give this place ZERO stars. I was lied to about expenses. I was “doom and gloom” scared into signing a form. I was told it was necessary for them to be able to take care of my pup if he started to go downhill fast, but only if that happened, and that it...
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1.0
#1118694
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This is not the place to go if you have an emergency with your animal. My dog had had surgery a week ago, and on Sunday ripped out some stitches, and started to bleed. Thinking this was an emergency, I took him to Blue Pearl because they are open 7 days, 24 hours. Now...
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Anonymous
BluePearl Veterinary Partners

I understand your frustration, and I apologize about your experience but as a emergency hospital we must assign the level of urgency (Triage) to every patient. While our waiti...

1.0
#1118674
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My dog was admitted to BluePearl in Sandy Springs GA for an intestinal problem. He couldn't go to the bathroom or urinate. He was given X-rays and then it was recommended to get an ultrasound. He was put in the hospital for the ultrasound and given an IV since he...
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Anonymous
alicia edwards

The woman that answered the phone was argumentive as well as rude

1.8
I didn't like
  • Dog was worse than before he went in
#1104504
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I have no words to tell you how disspointed i was.... they killed my dog
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Anonymous
heidi wise

Are you in NJ? Can you email met at wiseheidi445@gmail.com. Some oneelse contacted me whose dog has sepsis when they came out of that facility!

Anonymous
Suzie

I'm so sorry to hear this. My dog got mrsa after having surgery there and they refuse to treat her for it. They also refuse to call you back and deny that it came from them. ...

#1099727
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Misdiagnosis beware The worst Emergency Veterinary experience of my and my dog's life!!!!!!!! They prescribed 4 different medications for a condition he did not have, TERRIBLE MISDIAGNOSIS!!!!!! They performed a *** cleansing of a skin lesion (which THEY said was a...
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#1098546
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On 09-04-2017 my wife and I brought in six four-day old puppies that had been found in a box in an abandoned building without their mother by a third party who was going to leave them on a shelter's front steps overnight. My daughter intervened, took the box with the...
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1.0
#1097545
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Bluepearl Veterinary Partners - Not a good experience

I went there with my sick pet and the front desk girl was rude. The doctor didn't seem very knowledgeable. I would never go to this place again.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1096971
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I'm never one to complain however I cannot get over the poor customer service and treatment to my dog. I came in Friday because my dog had a wound on his chest due to a tree branch he got while chasing a squirrel. I called before I came and the lady I spoke to was...
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Anonymous
Heidi Wise

I agree with the previous post. They neglected to give my dog the medication that was ordered and she died. Their insurance company Zurich America is really bad. They denied m...

Anonymous
Anonymous

Misdiagnosis bewareThe worst Emergency Veterinary experience of my and my dog's life!!!!!!!! They prescribed 4 different medications for a condition he did not have, TERRIBLE ...

1.0
#1092392
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Bluepearl Veterinary Partners - Exploited hearing impaired pet owner - $2,600!!
Brought cat in during the night as it was in distress. Left the cat with them and ultimately had to put the cat down - despite the fact that they "couldn't be certain" the cat had cancer without even more tests!!! They take advantage of people when they are terrified...
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1.7
I didn't like
  • Over unethical business practice
#1081644
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