They are clueless. Brought my pet in when he was critically sick and they were so cheerful and happy.
I was in tears and they were acting like I came in for a nail trimming. Met with 2-3 doctors/nurses and they could not care less about your pets. Also put a large deposit down that was supposed to be reimbursed back the next day. Its been over a month and NO ONE has responded.
I called 3 times and still ZERO response. They also was in the media for killing a dog under their care very recently. DO NOT GO THERE! I only went there because it was an extreme emergency.
Please go to the Animal Medical Center on 510 East 62nd.
They are super professional and are extremely knowledgable. One of the best vet hospitals in the US.
Product or Service Mentioned: Bluepearl Veterinary Partners Pet Medical Service.
Reason of review: Poor customer service.