1050 Bonaventure Dr, Elk Grove Village, IL 60007, USA
Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Brought cat in during the night as it was in distress. Left the cat with them and ultimately had to put the cat down - despite the fact that they "couldn't be certain" the cat had cancer without even more tests!!!

They take advantage of people when they are terrified for their pets - without any consideration for what make sense and/or whether the "care" or "services" they intend to provide can be paid for. They charge outrageous fees and make no apologies for gouging people at their weakest. The pet owner is hearing impaired and was distraught when he brought his cat in - and overdrew his checking account when they charged his debit card for "services" rendered.

I don't know how these people sleep at night knowing they are overcharging people and upcharging 500% for taking care of people's pets. $2,600+ for less than a day of treatment - no blood transfusions, just saline, and ICU "treatment" -- really?

Product or Service Mentioned: Bluepearl Veterinary Partners Pet Medical Service.

Reason of review: Pricing issue.

Monetary Loss: $2600.

Preferred solution: Price reduction.

Bluepearl Veterinary Partners Cons: Over unethical business practice.

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